McFaith Feed & Pet Supplies

Madella Guidry 7 months ago

Cut my dog eye with clippers..cost me $550.00...including emergency room..claim i brought her in that way...a concern groomer would have not accept a dog in that condition...they would have called to inform me they can't groom the dog please pick her up..I would not recommend

Bold a year ago

The first time I brought my lil girl Denim here who ever groomed her had me hooked my miniature shizo looked so pretty. I thought I found her a new place but unfortunately the second visit was a disaster the young lady Jen groomed her long story short she nicked my baby on her behind and didn't tell me or anything I didn't find out until later that night when Demi kept crying. I knew something was off about her but didn't really know what until I saw this!! Check your fur baby before you leave is my advice... I called Jen her phone scans calls sent a text message with a picture of what she did my DENIM no response. 😤NEVER AGAIN! 😞

Cathy Moore Edited 4 years ago

Awful experience…, I was very displeased with the service! I try my best to support small business and don’t complain much but this experience needed to shared. My dog is partially paralyzed (special needs). I contacted this establishment plus it was more convenient because It’s in my area. When setting this appointment, I asked the groomer if she deals with handicapped animals. She assured me that she did! I dropped my dog off the following morning he was there from 830 until 230 I called at 12 they weren’t ready I should’ve picked them up. Upon picking him up I was told by owner that he had a few accidents while grooming! Ok! Because I was rushing to pick him up and the place was dark I didn’t realize how botched up his haircut was my total was $80 plus I tipped. But that’s not the major issue my dog wasn’t the same bringing him home he was very standoffish I couldn’t understand why I called the next morning.. spoke to the owner because I was just wondering what was wrong and what happened in that time of him being there, the owner gives the phone to the disrespectful Groomer that intern asked me why I’m asking ,what happened on the day before with my dog!!!!! due to my concern

Mone't Bradford 6 years ago

My dogs grooming appointment was for 10am. I dropped him at 10 and was told by the groomer that it could take awhile, I told her I understand call me when he’s ready. At 12:30, I received a call from another worker stating my dog was just getting on the table and that he needed to be treated for flees. I confirmed the price with the worker and she said they’ll call within an hour to say he’s ready. At 1:24 I receive a call that my dog is ready. When I arrive at 1:45 there’s no one at the shop and a note was posted stating they’ll return in 30 mins. I called repeatedly no answer so after 30 mins I left because I had an emergency appointment. At 2:15, just minutes after I left, the worker called saying did anybody call you and say your dog was ready, I told her yes and when I arrived no one was there or answering the phone. She argued with me saying someone was there but how could that be when I banged on the door and called multiple times and the mail lady told me that she saw you at another business around the corner. So at 3:45, the same worker called me saying the store would be closing in 10 mins. I was upset because the door said 7pm, she told me that they had new hours posted

Iisha Bailey 10 years ago

Awesome pet store that ALWAYS provide excellent customer service time after time for ALL of our visits. The staff is courteous and very knowledgeable about their pet products and supplies. As a loyal customer that continue to patronize McFaith Feed & Pet Supplies, EXCELLENT CUSTOMER SERVICE keeps me coming back...!!!